At their office in Gurugram, Amazon is looking to hire an experienced FinOps Specialist – AR. A proactive, customer-focused, and detail-oriented Collections Analyst is needed by GAR (Global Accts Rec) to manage and address inquiries from Amazon customers regarding receivables. As a collections analyst, you will assist Amazon’s customers in resolving billing concerns, balancing accounts, and achieving monthly collection goals. The ideal candidate will be self-driven, quick to pick up new skills, strong in ownership, and able to build rapport with clients to encourage prompt payment.
The following are all the job’s specifics:
Job Description
The following are the main responsibilities for the position:
- Extensive experience with the AR process
- Track and collect receivables for the specified portfolio by getting in touch with clients through phone and email, both inbound and outgoing
- Work with the cash application team to accurately and promptly apply for payments.
- Keep accurate accounts receivable records to make that ageing is current, credits and collections are applied, uncollected sums are accounted for, and any discrepancies are resolved.
- Provide precise collection promise forecasts
- Work with the customer service and billing teams to settle customer complaints, encourage eradicating underlying issues, and promote prompt payment.
- Determine slow-paying clients, promptly escalate collection issues to management and the BizOps team, and provide suitable escape routes.
- Being intensely focused on the needs of the consumer and ensuring that they are met in every contact
- Assist in streamlining and improving the accounts receivable process by identifying areas of improvement
- Meet all the productivity-related goals on a monthly basis
Qualifications for this Job
The qualifications and skills required for this role are as follows:
- Minimum requirements include graduation or a bachelor’s Degree in Accounting/Finance or a related field
- 5-7 years of relevant experience in Accounts Receivables
- Strong ability to communicate internally and externally
- Strong ability to take initiative and self-start when necessary
- Proven ability to develop new ideas and creative solutions
- Proven ability to work successfully in an ambiguous environment
- Proven ability to meet tight deadlines and prioritize workload
- Fluency in Microsoft Excel is a must
Disclaimer
Only for informational purposes is the recruitment mentioned above information provided. The aforementioned hiring information was gathered from the organization’s official website. We make no guarantees regarding employment. The hiring process must follow the guidelines established by the business or organization that placed the job opening. This Job Information is provided free of charge.
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