Total Quality Management

The book Total Quality Management has been written for the final year engineering students of all branches. This book has been written in tune with the latest syllabus of various Indian universities. The content of book is divided into five units/chapters.

• Language of the text is lucid and easy to understand.
• Each chapter is saturated with much needed text and self-explanatory diagrams.

1. Introduction
2. TQM Principles
3. Statistical Process Control (SPC)
4. TQM Tools
5. Quality Systems
Index