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| Publisher | KHANNA PUBLISHERS All Civil Engineering books by KHANNA PUBLISHERS |
| ISBN | 9788174092397 |
| Author: | Dr. K. C. Jain |
| Number of Pages | 937 |
| Edition | Fifth Edition |
| Available | Available in all digital devices |
Transformations take place at the end of each era, such as recently, events forced socialists to disintegrate and the developing countries to adopt market reforms with an evangelical zeal. Still the concept of quality does not change, however, measures for its control have continuously been changing. Globalisation is one of the method on major market reform possibly the mantra of globalisation is fanacticised for all the developing and under developed nations to exorcise the ghost responsible for their miseries of poverty and failed development. These nations did not understand that the quality of goods, services and life may be attributed as the only cause of miseries and unhappiness. When the economists and industrial managers from developed nations recognised that they had overcome most of the basic production problems and manufacturing things is a much smaller problem than selling things, they have acquired mass manufacturing capabilities and technologies enabling them to manufacture products of high quality in vast quantities and interesting varieties. The problems of the developed nations is of distributing and of creating sound and sustained consumer demand for the new quality and varied products from their factories. This challenge of industrial management has been acknowledged as a vital marketing function for all of them and its only solution lies with the global marketing.
1. Quality Concept and its Evolution
2. Quality 'Gurus'
3. IS0-9000 Series of Standards
4. Q.S. 9000 Quality Management System
5. ISO·14001 : Environmental Management Systems
6. Occupational Health and Safety (OHSAS·18001) Assessment Series
7. Quality System Documentation
8. Quality Audit
9. TQM Implementation Methodology
10. Quality Circles
11. Statistical Process Control
12. Quality Function Deployment (QFD)
13. Taguchi Methods for Total Quality Control
14. Just-in-Time
15. Failure Mode and Effect Analysis (FMEA)
16. Defects, Reliability and Availability
17. Six Sigma Quality Strategy
18. Business Process Re-engineering
19. Human Behaviour and Theory X, Y, Z
20. Leadership for Quality Management
21. Change Management
22. Creativity and Innovation
23. Knowledge Management
24. National and International Quality Awards
Appendices
References
