In recent years, the importance of quality control and reliability has been increasing, because of, growth in new technologies, complexity of systems, and demand of consumers. The modern approach to quality and reliability concerns excellence. Excellence when the product is designed, excellence when the product is made, excellence as the product is used, and excellence throughout its lifetime. Products and services of superior quality and reliability require an appropriate combination of statistical, engineering, management, and motivational effort.
Part-I
1. Introduction to Quality Control
2. Management for Quality Control and Reliability
3. Statistical Process Control
4. Control Charts for Attributes
5. Control Charts for Variables
6. Sampling Plans
7. Quality Assurance and Inspection
8. ISO 9000 and Its Impact on Organizations
9. Software Quality Control and Management
10. Taguchi Method for Quality Improvement in Process and Product
11. Quality through Knowledge Management
Part-II
1. Introduction to Reliability
2. Reliability Mathematics
3. Component Reliability and Hazard Model
4. Reliability of Series and Parallel Systems
5. Reliability of Complex Systems
6. Fault-Tree Analysis
7. Reliability Allocation
8. Maintainability and Availability
9. Reliability Centered Maintenance
10. Probabilistic Risk Assessment
11. Software Reliaibility
Glossary of Terms
References
Index