Business Communication by R K Madhuka
This book is useful for B.Com Students.
Table of Contents:
preface to the Third Edition
preface to the First Edition
What This Third Edition Brings to You
Communication in Business
1. Expanse and Scope of Communication
2. Making Communication Effective
3. Non-verbal Communication
4. Listening Skills
5. Communication skills
6. Business Letters
7. Internal Communication
8. Rules of Good Writing
9. Speedches and Presentations
10. Interactive Communication
11. Mass Communication
12. Report Writing and Case Studies
13. Interviews
14. Employment Oriented Communication
15. Charts, Graphs and Pictures
16. Negotiation Process and its Management
17. Cross-Cultural Dimensions of Business Communication
18. Technology - Powered Communication
19. Soft skills in Business
20. Key Areas in Corporate Communication
21. Appendices
Index