Business Communication Skills

It is a truism that the job one wants has not yet been invented. A person may be hired for a particular skill set or position, but it does not mean that he would be actually doing it on a day-to-day basis. Things change, and whatever one ends up doing, one thing is certain, and that is, excellence in communication is crucial for success.

Excellent communication skills are expected of managers in whichever field they choose to specialise. Communication involves the creation of meaning in the receiver. It is a two way process, involving both the sender and the receiver. It means that the sender has authentic information to send, understands the receiver and his needs and conveys his message effectively. The receiver, at the other end, is well capable of receiving the message and interpreting it, such that he can give a feedback. Such an effective communication is essential in businesses, so that all the activities are coordinated and well orchestrated towards the core objectives of the organisation.

1. Concept of Communication and Introduction to Communication

2. Methods and Types of Communication

3. Business Correspondence

4. Analysis of Different Media of Communication